Mul-T-Lock UK Sales & Customer Services Opening Hours Update Following COVID-19 Update

/Other/multlockCOM/COVID-19.jpg

Following the UK Government’s announcement on 16th April 2020, we have a further update from our Market Region Manager, Harry Warrender with regards to our UK operational facilities. His update is detailed below.

In the meantime please can I assure you we are still open for business. During this period of reduced operational facilities, I am available and we do have customer service in place to handle customer requests and a field sales representative available to support your needs. We are also able to pick and ship orders for stock items / service cylinders and key blanks. Patented key blanks are also available subject to temporary conditions being met with regards to stamping. These temporary conditions will be shared with you at the point of your initial enquiry and on the placement of any order.

 

For placing orders, queries about existing orders, quotations, master-key design and technical advice please use our regular contact points

 

 

We will continue to work hard to provide the support that you need during this period.

 

From Monday 20th April the personnel immediately available will be:


Suresh Peri
Commercial & Technical Manager
T: 01902 364200
internalsales@mul-t-lock.co.uk or tech.support@mul-t-lock.co.uk

 

Stephen Crowe
Regional Sales Manager
Ireland & Northern Ireland
T: 00353 87630 5575
Stephen.crowe@assaabloy.com

 

We wish you, your families and colleagues a safe period ahead and we will keep you informed if the situation changes.


Best wishes,
supporting the national fight against COVID-19 and the safety and welfare of our employees we have taken the decision to continue with our currently reduced (skeleton) operational facilities for a further 3 weeks as from today.

 


Claire Blakemore
Managing Director, Mul-T-Lock UK

 


 

Announcement: ASSA ABLOY Opening Solutions UK & Ireland COVID-19 Update: 17th April

Following the UK government’s announcement yesterday to extend the Lockdown for a further 3 weeks in the interests of 


Our operations throughout the UK will continue to support critical safety, security and other essential projects, including health, government and infrastructure. Our operational staff will be working within safe environments which conform to government, and our own, stringent safety guidelines and practices.


During this emergency period please be reassured that we will continue with designated customer service and support teams who will be accessible through their usual contact points. These colleagues are operating from home, and are available to discuss your requirements and requests. Let’s keep the dialogue going at this time.


We are monitoring the evolving situation closely in order to review and adapt our contingency plans and operations in a pro-active and positive way. We will continue to keep in touch with our customers in order to prepare and plan for a strong post COVID-19 recovery and future business partnership together.


We wish you, your families and your colleagues safety and good health and we will keep you informed as the situation changes.

Harry Warrender
Market Region Manager