Mul-T-Lock UK Sales & Customer Services - here to help plus update on factory phased return

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In anticipation of the UK Government’s imminent announcement regarding phased changes to the lockdown measures we have a further update from our Market Region Manager, Harry Warrender with regards to our UK operational facilities.

Harry’s update is detailed below.

In the meantime please can I assure you Mul-T-Lock is open for business and has been throughout this lock down period albeit with reduced operational facilities and personnel.

We are able to

  • Receive and process orders
  • Provide quotations
  • Design master-key suitesAnswer technical queries
  • Address questions about deliveries, lead time and stock availability
  • Pick and ship orders for stock items / service cylinders and key blanks
  • And now – assemble and supply keyed alike and MKS orders


For placing orders, queries about existing orders, quotations, master-key design and technical advice please use our regular contact points

  • Telephone:01902 364 200 or
  • Email: internalsales@mul-t-lock.co.uk or tech.support@mul-t-lock.co.uk
  • You can also use Webshop – https://shop.assaabloyopeningsolutions.co.uk/en-GB/uk/multlock. If you don’t have a webshop account and would like to register for one please click on the following link and follow the guidance on how to register below


https://shop.assaabloyopeningsolutions.co.uk/UserRegistrationForm?myAcctMain=1&catalogId=11762®isterNew=Y&langId=-1002&storeId=16101

 

We will continue to work hard to provide the support that you need and in the coming days and weeks you will begin to see a phased return of all personnel.

Personnel immediately available to answer your call and provide more information is detailed below:


Suresh Peri
Commercial & Technical Manager
T: 01902 364200
internalsales@mul-t-lock.co.uk or tech.support@mul-t-lock.co.uk

Stephen Crowe
Regional Sales Manager
Ireland & Northern Ireland
T: 00353 87630 5575
Stephen.crowe@assaabloy.com

We wish you, your families and colleagues a safe period ahead and we look forward to working with you closely again.

Best Wishes,

Claire Blakemore
Managing Director, Mul-T-Lock UK

 


 

Announcement: ASSA ABLOY Opening Solutions UK & Ireland   COVID-19 Update: 6th May

 
The wellbeing of our people, customers and partners is always our number one priority. We took the decision to close our manufacturing sites and depots from the 27th March following the outbreak of COVID-19. I can today confirm we will be re-opening our sites in a phased approach starting from the 11th May.
 
We have taken this decision following a series of government updates and strict internal reviews to make sure we can safely resume operations. It has also been positive to see many businesses in the construction industry returning.


Readjustments have been made to continue to protect the health and safety as well as wellbeing of our employees. These include new site entry procedures, implementing regular cleaning and disinfection routines and revised layouts ensuring social distancing measures can be implemented between workspaces, offices and in the canteen.


From the 11th May we will ramp up operations in stages, this is to make sure we can safely enable more staff to return to work. This means we will not be operating at full capacity and over the coming weeks there may at times be some delays. We are working hard to mitigate any delays but ask you to kindly please bear with us should this occur.


I’d like to thank our customers for your patience and understanding during this very difficult time. The safety of everyone has been paramount to our decision making. We’re looking forward to being back open for trade from Monday 11th May and look forward to serving our customers and doing business together.


We wish you and your family safety and good health.


Harry Warrender
Market Region Manager