Code-It® FAQ

What is Code-It?     

Code-It is an innovative electro-mechanical door- and window-locking device that has a keypad embedded in its handle. In order to unlock the door or window, users are required to key in a unique personal code.

Why use Code-It to lock a door or window?       

Code-It provides convenient, simple security. It is so easy to use that it helps maintain security, enabling users to keep doors and windows locked, even when they leave the room for a short time.  

What are Code-It's main features and benefits?      

Its simplicity and convenience make Code-It a preferred locking solution to enhance security at your office, clinic or home. It’s easy to install and use, and includes configurable options such as locking mode (manual or automatic), passage mode and sound indications.  

What is the Administrator Code?  

The Administrator Code is the code used by the ‘system administrator’ to configure and manage Code-It’s settings. This code is entered prior to the Code-It handle being installed on the door. It cannot be changed as long as it remains installed on the door. As such, it’s important to keep your Administrator Code safe to ensure the security of your handle. 

I forgot my Administrator Code. What can I do?      

If you forgot your Administrator Code, you must reset and re-install your handle. Remove your handle from the door and restart the installation process beginning from the first step, which is the setup of the Administrator Code. Remember that this will remove all user codes from your handle and you will need to configure them again.  For more details on the installation process please refer to the Code-It installation guide.

What type of batteries does Code-It use?      

Code-It Door handles require 2 x CR2 3V lithium batteries.Code-It Window handles require  2 x AAA alkaline batteries. 

How often will I need to replace Code-It’s batteries?

The Code-It Door handle batteries have been tested for approximately 100,000 locking cycles. The Code-It Window handle batteries have been tested for approximately 20,000 locking cycles. 

Where can I purchase the Code-It handle?        

You can contact an authorized Mul-T-Lock distributor for information about how Code-It can benefit your organization, along with purchasing information.