Customer Service that Exceeds Expectations

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At Mul-T-Lock®, we are committed to providing the highest levels of service and finding new ways to improve it, whether it’s through our award-winning products or our responsiveness to address the needs of our customers and markets.

For the End User

We believe customer service extends beyond responding to arising issues. It’s about innovating products that make you more secure and give you peace of mind; and designing them in a way that meets your needs – both aesthetically and functionally.  Our patented products help ensure your protection, creating another defense layer. And our latest product lines, such as ENTR, address your digital lifestyle and need for security. At Mul-T-Lock, we take a holistic approach to customer service and we’re serious about it.   

Providing you with customer service that exceeds your expectations is part of our foundation. Tell us what you need. We’re here to support you in any way we can – and we’ll do it quickly, efficiently and to meet your objectives – whatever they may be.

For Locksmiths and Security Professionals

Ensuring our partners have what they need when they need it, whether it’s fast delivery times or tools to grow your business is all part of our customer service promise. Of course we’ll help solve any technical issues that arise, but more than that, we take a proactive approach. That means you’ll be able to leverage our range of instructional guides and videos about new product lines and technologies so that you can grow your business by expanding your offering. Providing you with customer service that exceeds your expectations is part of our foundation. It’s the reason why we’re flexible and focused on meeting our partners needs.

Tell us what you need. We’re here to support you in any way we can – and we’ll do it quickly, efficiently and to meet your objectives – whatever they may be.