Our service standards are as high as our technical and performance standards.
Because first and foremost, our products are made by people for people to give them a sense of confidence in the security of their home and business. We like to think of our service as an end-to-end chain, which serves every customer link along the way, from the distributor to the locksmith to the end consumer.
Our goal is satisfaction at each stage: Distributors are confident they are selling superior products selected by millions of users worldwide.
They know Mul-T-Lock® assistance is just a phone call away, and have a personal relationship with Mul-T-Lock marketing. Furthermore, they can rely on timely deliveries. Locksmiths benefit from professional training, which – thanks to Mul-T-Lock’s ergonomic design – are usually short and simple. End-customers know that their lock is backed by a commitment to responsive, rapid service so that their security should never be impaired.